Sales Representative (Flooring)
Summary: The Sales Representative is responsible for driving sales growth and increasing profit margins for MSI’s tile product lines within the retailer and dealer network, across an assigned geographic territory.
Compensation: This salaried, exempt position pays from $60,000 to $80,000 per year. The estimated annual pay for new hires generally ranges from $70,000 to $100,000 or more, depending on experience, education level and commission structure.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
- Build and maintain strong relationships with existing and potential customers within assigned territories, focusing on retailer and dealer networks to drive sales and promote flooring and countertop products.
- Provide product knowledge and training to store personnel so they can effectively present products and negotiate with consumers.
- Understand the company’s products, competitors, and strategies to position products advantageously.
- Manage displays, samples, and sales tools to ensure availability for customers.
- Advise dealers on retail pricing, advertising, promotions, and return on investment, backed by a solid understanding of retail finances.
- Prepare quotes, discuss credit terms, and draft sales contracts for customer orders.
- Estimate customer delivery dates based on company schedules.
- Analyze sales reports to identify opportunities with current and prospective customers.
- Use marketing tools (catalogs, brochures, vendor materials) to expand territorial reach and promote company products.
- Research and analyze customer needs and market trends to better understand demand.
- Resolve complaints and issues related to deliveries, returns, and credits.
- Participate in trade shows throughout the year, as needed.
- Be willing to travel up to 90%, primarily locally, with occasional overnight stays.
- Perform any other duties as required.
Additionally the candidate must meet the following Education and/or Experience requirements:
- University degree preferred
- Valid driver’s license required
- Previous sales experience is an asset
- Industry experience is an asset but not mandatory
- Strong math skills for calculating discounts, interest, commissions, percentages, areas, and volumes
- Self-motivated, results-oriented, able to work independently and as part of a team
- Proficiency in Microsoft Office; experience with CRM platforms is an asset
- Excellent communication, presentation, problem-solving, and negotiation skills
- Bilingualism is an asset
This role has the following physical demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
- The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.
Benefits: MSI offers a comprehensive benefits package that includes:
- Referral, Holiday, and Annual Bonuses
- Annual pay increases
- Paid Time Off
- Dental, and Vision Insurance
- RRSP plans with company matching contributions
- Company-paid Life Insurance
- Tuition Reimbursement
- Charitable donation matching programs
About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, flooring tile, stacked stone and pavers imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
- Top 5 fastest growing companies - OC Business Journal
- Supplier Diversity Award - Home Depot
- #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
- Top Workplaces Award winner multiple times - Top Workplaces
- MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
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