Looking ahead, our goal is simple: To contribute to a world where anyone can afford to create a beautiful space to live, work, and play. In support of this goal, we have very ambitious expansion plans, including opening new branches across the U.S. and Canada, as well as continuing to introduce new and innovative products across all major product lines.
MSI’s business model is characterized by four core attributes: Assortment, Accessible, Attentive, and Affordable.
Assortment
MSI offers the greatest product variety in the marketplace. We import over 50,000 containers per year and manage hundreds of millions of sq.ft in stock, including over 5,000 SKUs of luxury vinyl tile, porcelain & ceramic tile, quartz countertops, natural stone countertops and tile (granite, marble, travertine, slate, limestone, quartzite, and sandstone), prefabricated countertops, decorative mosaics, and sinks.
Accessible
MSI sources the globe for its products, and through our 30+ distribution centers across the US and Canada, we deliver them when, where, and how our customers
need them. Our state-of-the-art information system accurately forecasts customer demand and manages inventory levels to ensure that all products and
services are provided on time
Attentive
We are fully committed to the success of our partners throughout the value chain. Every day, we bring a service attitude to work, looking for new ways to improve upon our customer
support. Our ongoing programs include complimentary training for salespeople, merchandising and display programs, marketing materials, and hands-on customer service.
Affordable
Our unique business model, strong partnerships and buying power allow us to provide high- quality, reasonably priced products to the entire market. The result is value at every price
point – even for people who previously thought they couldn’t afford beautiful, trend forward surfaces.
MSI is a proud member of the NKBA , the Natural Stone Institute, the Ceramic Tile Distributors Association, the National Minority Supplier Development Council (NMSDC),
the Natural
Stone Council (NSC), the All India Granites and Stone Association (AIGSA) and
U.S. Green Building
Council (USGBC).
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