2 Year residential limited warranty
M S International, Inc. (MSI) warrants Venetian Marble surfaces installed in residential applications to be free manufacturing of defects
for a period of two (2) years from the original date of installation. This warranty is limited to the original purchaser.
All decisions regarding this warranty are at the sole discretion of MSI. No representative,or dealer,
salesperson, distributor, fabricator or any other persons are authorized to make any warranty or
promises on behalf of MSI in respect to Venetian Marble products. If it is determined by MSI that
Venetian marble failed due to a manufacturing defect, MSI will, at its sole discretion, repair or
replace such materials. MSI will strive to obtain the best possible resolution. The decision to
repair or replace is at MSI’s sole discretion and an exact color match is not guaranteed.
- This warranty applies only to Venetian Marble surface materials that have been
permanently installed in the interior of single family residences and have not been moved from their original installation
- To request service under this warranty contact M S International, Inc. nearest branch within
thirty days of the failure of materials
- Proof of purchase is required
- MSI is not responsible for any incidental cost and the maximum amount of liability will be value
of the cost of the slab. Under no circumstances will MSI be liable for the labor and installation
- Any residence where the owner is not the occupant.
- Materials and/or services that have not been paid for in full
- Product installed in any outdoors application
- Product used for flooring material
- Improper use or abuse including but not limited to damage from mishandling of the
product, damage from excessive heat or uneven exposure to weather conditions, physical or
chemical abuse and damage from improper care and maintenance.
- Chips at edges or other areas caused by impact damage
- Routine maintenance including but not limited to minor conditions such as removing stains
and water spots.
- Failures due to fabricators/installers not following the prescribed fabrication and
- Defects that were visible at the time of fabrications and were not avoided during
fabrication. Fabricators are required to perform a visual inspection of all materials prior to
fabrication and again prior to installation.
- Seam appearance and performance, adhesives, caulk or other accessory items.
- Chemical damage
- Creative use of the material such as thermal bending or curving.
- Material that has been reduced in thickness.
- Failures due to inadequate support for the installation.
- Any other cost incurred including but not limited to painting, plumbing, electrical, tile,
cabinets, flooring or etcetera that may be necessary to modify, remove or replace in the process
rectifying a manufacturing defect covered under this warranty.
- Natural variations in the color, size, shape and distribution of the pattern or the natural
variations in background tone. These are inherent characteristics of the product. Color
samples provided to consumers, dealers and fabricators are only representative and not an
exact replication of what will be installed in your home.
- M S International, Inc. is not responsible for damage or injury caused in whole or
in part by acts of God, job site conditions, and architectural/engineering design,
and structural movement, acts of vandalism or accidents.
- M S International, Inc. shall not be responsible in either contract or tort for any
loss of direct, Indirect, consequential, incidental, special, exemplary, or punitive
damages arising out of the use or the inability to use the product covered by the
warranty. Some states do not allow exclusion or limitation of incidental damages,
so the above limitations or exclusions may not apply to you
THE FOREGOING IS THE COMPLETE WARRANTY FOR VENETIAN MARBLE SURFACE AND SUPERSEDES ALL OTHER
WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH
ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO VENETIAN MARBLE SURFACE AND M S
INTERNATIONAL, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING TO THE
EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE,
PROVINCIAL OR LOCL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR OTHER JUSISDICTIONS DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights, which vary from State to State.